The Telecom sector is hugely benefiting from the latest technologies. Many countries have endorsed technologies such as 5G and are now in the process of upgrading their infrastructure. Despite some superficial similarities, there are noticeable differences between 4G, LTE, and the latest 5G. Does this mean that incorporating the latest tech will take time? In all fairness, this will not be the case as we are well into the latest telecom trends.

Telecom process management is one such trend that helps companies manage concurrent tasks simultaneously. The system uses software architecture for smooth control over the process. This makes software based systems flexible enough to incorporate changes and upgrades as they become available.

Difference From Network Management

Many fail to differentiate between telecom process management for network management. These are vastly different systems with their architecture and performance metrics. Not to mention that both are developed to perform different tasks with improved efficiency. A telecommunication process management system manages open systems within a communication network. It offers a framework designed to achieve optimum interconnectivity across heterogeneous operations. At its core, it is a set of various interface points that enable communication processing using the management of workstations. They do so by controlling them through software that allows concurrent monitoring of the process. All telecom process management system elements can be incorporated within a single management system.

Common Management Protocol

The process management system uses a Q3 interface as it is necessary to form the basis of the management software. The management system is layered, making it useful under various configurations depending on the requirements. Common configurations include GSM, SDH or SONET, ISDN, and B-ISDN. The availability of automated management functions makes the system dynamic. The system allows day to day running of telecom data for users. Commands can be issued through the OSS software. These commands can be used for activating services and commencing services for customers. They also detect and correct and, in some cases, isolate the faults.

Layers In A Software Based Telecom Process Management

The following layers make a general software based telecom process management system:

  • Element management
  • Network management
  • Service management
  • Business management

Element Management

This layer comprises network elements such as information handling, alarm management, logging of backups, software and hardware data backup, to name a few. Under element management, users can map physical aspects of the equipment within a telecom process management environment.

Network Management

Under this tab, the distribution of network resources such as configuration, network supervision, and control of procedures occur.

Service Management

This tab comprises services within the network, changing of services, supervision, and network control.

Business Management

This tab contains information about various aspects of the business. Information such as issues related to quality, generating reports for billing, and other financial aspects are included.

The Verdict

More technology is making its way into systems such as telecom process management. We may see more functions introduced, or we might see the rise of an entirely new concept. The 4th industrial age is upon us,  with the IoT at its core, due to which the telecom sector needs all the innovations it can get within a few years.

pervinder khangura

Author pervinder khangura

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